Using Lycamobile is simple, just click below for more information.
Get started

You can get started with Lycamobile by following these easy steps:

  • Insert your Lycamobile SIM card in to your cell phone and switch it on
  • Recharge your Lycamobile
  • You can now make and receive calls and SMS from your Lycamobile
If you need any assistance refer to the user guide that you received with your SIM card pack or call Customer Services on 612 from your Lycamobile or 1-845-301-1612 from another phone. Visit our Contact us page for service charges.
Recharge your balance
You can buy Lycamobile recharge vouchers from your local retailer. The voucher will show a PIN either printed on it or underneath a scratch panel. To recharge your balance in the US using your Lycamobile either;
  • Enter *611*PIN# press send, or
  • Dial 611 (or 92#) and follow the instructions.

To recharge your balance from another phone or whilst you are abroad:

  • Dial +18453011611 and follow the instructions
     
Check your balance

You can check your balance at any time

To check your balance in the US using your Lycamobile either:

  • Enter *611# (or 94#), press send and your balance will be shown on your Lycamobile screen or
  • Dial 611 (or 95#) and listen to your balance

To check your balance while you are abroad:

  • Dial +18453011611 and listen to your balance
Access your voicemail

Your Lycamobile voicemail service has been automatically activated.

Using your Lycamobile Voicemail you can:

  • Listen to messages left for you
  • Record a welcome message to enable callers to recognise you
  • Personalise your voicemail settings
  • Select the preferred language for Lycamobile to use
View your Lycamobile number

You can view your Lycamobile number on your cell phone screen. To have your Lycamobile number displayed:

  • Dial *613# or (97#)|
Use your Lycamobile abroad - roaming

You can use your Lycamobile to make and receive calls and SMS in a large number of other countries.

For information on countries where you can make and receive calls and SMS, and current charges please visit Click here

Contact Lycamobile Customer Services
Visit the Contact us page for full details of the various ways you can get in touch with us and our rates.