If you have any questions or would like to know more about Lyca Mobile, please do not hesitate to get in touch with us. Lyca Mobile has a multilingual Customer Services team that operate from 11:00 to 20:00 EST Mon-Sat, closed on Sunday.
- Dial 612 from your Lyca Mobile. Charges: FREE
- Dial 1-866-277-3221 from any phone. Charges: FREE
- You can also dial 1-845-301-1612 from another phone or abroad. Charges: Call charges may vary depending on network operators.
If your complaint has already been raised with our customer care team and if you have not received a satisfactory response and would like to escalate it further for investigation, please do fill in the form above.
We aim to resolve your complaint as soon as possible and will keep you updated on when and how we propose to resolve it. We do our best to resolve all complaints within 5 working days (excluding weekends and bank holidays).