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Warranty Information on Lycamobile Mobile Phone Offers: Handsets carry a one-year limited manufacturer’s warranty from the date of delivery to you. This warranty covers defective devices – i.e., devices that stop working due to no fault of the customer. Warranty claims may only be fulfilled through Lycamobile’s exchange-by-mail program and not at an authorized Lycamobile retail location. To initiate a claim under this warranty, at your own cost, ship your device with a copy of your original invoice to Lycamobile Returns Center, 24 Commerce Street, Suite 100, Newark, NJ 07102. Should you require assistance, send an email to firstname.lastname@example.org. After your device is received and inspected, if the Returns Center determines that the warranty applies, you will be shipped a replacement device. Lycamobile reserves the right to substitute a similar / refurbished model. Devices determined to not be covered under the warranty will be returned to you.
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