Here, at Lycamobile, we understand that the portability of your current number takes the hassle out of changing phone networks, so we’re here to help you do just that free of charge! Simply contact your provider and request your PIN code and account number. Once you have these, our own customer service team will guide you through the cell phone number porting process.

HOW TO PORT

Porting your existing cell number to Lycamobile is easy. Just follow the simple steps below:

1. Contact your existing provider

Contact your existing provider, tell them you wish to change provider and ask them for your PIN code and account number. Check with them that there is no charge for this.

2. Receive your PIN code

Once you receive your PIN code and account number, call Lycamobile Customer Services and one of our Customer representatives will help you to begin the porting process.

3. Your number is live with Lycamobile

As soon as your number is live with Lycamobile, we will send you a text to let you know. Please DO NOT activate your SIM card before you have requested your Port in to Lycamobile.

Please note:

Lycamobile has porting arrangements established with the majority of US mobile network providers.
Please ask a Customer Services Representative which networks are enabled for porting when you call.