Note : *Philippines smart (unlimited calls to first 10 dialled numbers).

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Create a Family Plan in 3 easy steps

New Customer

Step 1:

Purchase the Parent Bundle

Purchase the parent plan. Click here for more details. Upon successful placement of your order, you will receive a confirmation email with a pin number. Take advantage of our limited time offer and receive four additional free SIMs to use in your parent bundle.

Step 2:

Activation & Registration

Once you receive the SIM, there are two ways to activate it:
1. Activate Online: Please visit the SIM activation page to begin the activation process online. Once you receive a pin, visit PIN activation page and enter the details.
2. Activate by Phone: Please insert the SIM into your phone and follow the instruction on the phone screen to activate. After activating your parent plan, please log on to My Lycamobile account to add additional child users to your parent plan.

Step 3:

Add child Users

To add additional child users to your parent bundle, visit the family plan page. You must add at least one child user to start using the family plan.

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Existing Customer

Start a new family plan

To start a new family plan, you need to determine the primary user (parent user), and add at least one secondary user (child user). You can add a maximum of four child users to a family plan. As an existing customer, please log in and visit the Family Plan page. After selecting the family plan option, the system will send you a one-time passcode. Please enter the passcode to confirm the update and follow the next steps on the compose page.

Recharge a family plan

Only a primary user (parent user) can recharge for the whole family. If your account balance is sufficiently funded to cover the recharge amount, your family plan will renew automatically. To recharge your family plan, please visit the Recharge page and select “Recharge with plan.” After successfully recharging your account, your family plan will automatically renew when the current plan expires.

LycaFamily Plan:

$29/MO plan required for 1st line, maximum 5 lines can be added. each additional line can be added at $25.00. $39/MO plan required for 1st line, maximum 5 lines can be added. each additional line can be added at $25.00. When activating a LycaFamily Plan, account balance of existing customers is retained but remaining days of current plan, any data add-ons and prepaid reserve plans are forfeited. Primary member must disclose name, address, email address and date of birth to activate LycaFamily Plan. Primary member has access to all usage information of each line. If new line is added mid-plan, it will expire at the same time as primary member’s plan.

Join an existing family plan

You can join an existing family plan as a child user. Only a primary user can add child user(s). 1. If you are new to Lycamobile, and you already have SIM card, but the SIM card has not yet been activated, the primary user can choose to add you as a child user using the ICCID, which is printed on the SIM card. 2. If you are new to Lycamobile, and you have already activated your SIM with a Lycamobile number, the primary user can choose to add you as a child user using your Lycamobile mobile number. Both the primary user and the new child user will receive a one-time passcode to confirm the update. Once both codes are successfully verified, the primary user can continue the process and follow the remaining steps on the compose page.

Manage a family plan

As a primary user (parent user), you can visit the Manage Family Plan page to manage the plan, view data usage and review call history for all users that belong to your family plan