eSIM

It’s quite easy to swap your Lyca Mobile physical SIM card for an eSIM. Just follow these steps. 

Step 1: Log in to your My LycaMobile account using your number. 

Step 2: Click on the prompt for SIM card upgrade. You’ll find it on the dashboard. 

Step 3: In the SIM Management page, scroll down to find the Change to eSIM option. Click on it. 

Step 4: Next, you’ll be asked to choose your current SIM type. Select “I have a SIM card.” 

Step 5: Next, choose the “Swap to new eSIM” option. 

Step 6: You will get an opportunity to check device compatibility here. Make sure your device is in the list before proceeding. 

Step 7: Your registered email address will be displayed here. A one-time passcode and the details of the new eSIM will be sent to this email address. Click on the Validation check button to proceed. 

Step 8: Enter the passcode sent to your registered email address. 

Step 9: After successful OTP verification, you will be directed to the payment portal to save credit/debit card details. This is done as a precautionary measure to prevent fraud. 

Step 10: Lyca Mobile will send the activation QR code for your eSIM via email. Connect to a source of internet, scan the QR code, and follow the prompts. 

Congratulations, you have successfully swapped your Lyca Mobile physical SIM card to an eSIM! 

If you run into any issues, don’t hesitate to contact customer support by dialing 611 from a Lyca Mobile number or 1-845-301-1612/1-866-277-3221 from other carriers.