Can I renew my Prepay Plan online, or do I need to visit a retail store?
Are there any discounts or offers available when I renew my Prepay Plan?
What should I do if my Prepay Plan has expired?
Can I switch to a different Pay as you go plan when I renew it?
What steps should I take if my Prepay Plan expires?
Is International Calling part of my plan?
I’ve renewed/purchased the wrong prepay plan, what do I do?
Why was my prepay plan automatically renewed and the amount debited from my bank account?
General
Renewal
Data allowance
Order
How to
How to Switch to Lyca Mobile
Data add-on
International Credit
Wi-Fi calling & text
General FAQ
eSIM
SMS Notifications
Prepaid Plan
Refer a friend
General
Renewal
Order
How to
How to Switch to Lyca Mobile
Refer a friend