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Joined Lyca

Can I renew my Lyca Mobile service online?

Yes, you can top up your Lyca Mobile plan from the comfort of your home. In addition to top-ups, you can also use these methods to buy a new plan, check data, call and text balance, and purchase a new Lyca Mobile SIM card. 


Here are two methods you can use to do a Lyca Mobile top-up online. 


Using the My Lyca Mobile app 
 

1. Log in to your My Lyca account using your Lyca Mobile number. 
2. Once you’ve verified your Lyca Mobile number using a one-time password, you will be redirected to the dashboard that displays all essential account information. 
3. You will find the credit balance at the top. Click on the Top-up now button next to it. 
4. The next page displays the various top-up amounts available. 
5. Choose the required top-up amount and follow the prompts to top up your Lyca Mobile plan. 


Using the Official Website: 
 

There are two ways you can top up your Lyca Mobile plan online through the website. 
 

(i) By logging into your My Lyca Mobile account: 

  • Click on the user symbol next to the Quick recharge button in the top right corner of the homepage.
  • You will be redirected to the Login page. Enter your Lyca Mobile number to log in to your My Lyca account.
  • Select the top-up option.
  • Choose the desired top-up amount.
  • Pick a convenient mode of payment.
  • Follow the prompts to successfully perform a Lyca Mobile top-up online. 


(ii) Without logging into your My Lyca Mobile account: 

  • From the home page, click on the Quick recharge button in the top right corner. You will be redirected to the Recharge page.
  • Enter your Lyca Mobile number.
  • Choose a top-up amount.
  • Choose from the available payment options.
  • Verify the details mentioned in the Order Summary section.
  • Click on the Confirm & pay button to process the payment and top up your Lyca Mobile account. 


In case you run into any issues, don’t hesitate to chat with our 24/7 virtual assistant LIA or talk with a customer service professional by dialing 612 from your Lyca Mobile number. 

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