Wi-Fi calling & text

Like all telecom operators in the US, Lyca Mobile requires its customers to set up an emergency address, or an E911 address, when making a voice call over a Wi-Fi network. Also known as the Enhanced 911 Address, the objective of this address is to ensure that 911 dispatchers are able to find your location in emergency situations. The E911 address usually includes your primary street address. 

Please visit a local Lyca Mobile retailer or contact customer support to set up your E911 address. It is important to note that you must have a valid E911 address before you can make voice calls over Wi-Fi.