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FAQ

 

Everything You Need to Know About Prepay Plans: Get Answers to Common Questions and Make Informed Choices.

I did not use my Lyca Mobile number for a while, and now it has stopped working. Why is this, and can I reactivate my Lyca SIM?

Lyca Mobile numbers that haven’t been used, either to make calls or send messages, for a period of 60 days are automatically deactivated. These numbers, once deactivated, will be unavailable for future use. As such, you will not be able to reactivate a Lyca SIM that has been automatically deactivated. Reach out to our customer support at 1-866-277-3221 or 1-845-301-1612 for further assistance.

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