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FAQ

 

Everything You Need to Know About Prepay Plans: Get Answers to Common Questions and Make Informed Choices.

How to activate my SIM card?

Your new Lyca Mobile SIM card can be activated easily from your home. Here are the steps involved.

  1. Access the dedicated page to activate a Lyca Mobile SIM card.
  2. You will be greeted with a pop-up that asks whether you want to activate your new Lyca Mobile SIM card or if you’d like to transfer your old number to Lyca Mobile. Choose the “I want to only activate my Lyca SIM” option.
  3. The Lyca Mobile activate SIM page has empty fields for ZIP code, SIM number, Email address, and PUK Code. Enter the relevant details.
  4. Choose a language from the drop-down list that you’d like to use.
  5. Click on the Continue button. Your SIM will be activated shortly.
    In case you run into any issues, be sure to call Lyca Mobile’s customer support for further assistance.
     
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