FAQ
Everything You Need to Know About Prepay Plans: Get Answers to Common Questions and Make Informed Choices.
How do I contact someone if I have a problem?
To talk to a customer care professional, dial 612 from your Lyca Mobile number or 1-866-277-3221 from other operators. Those outside the country can dial 1-845-301-1612.
A Lyca Mobile customer care professional will be available in the following timings.
- Monday to Saturday: 09:00 AM to 10:00 PM EST
- Sunday: 10:00 AM to 08:00 PM EST
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