FAQ

Data roaming is when your mobile device uses cellular services outside the home network. In telecom, home network refers to the network that the mobile device is registered to, usually based on the mobile user’s registered address or the place where the plan was purchased. The foreign network that the device uses is called the visited network.  

When you use your phone in a different country, it starts searching for a signal. If your home network has a roaming agreement with the carrier in the specific location, you will be connected to the foreign network to continue using mobile services. However, this process incurs exorbitant additional charges if you don’t have a valid international roaming plan.

Here are some tips to avoid roaming charges.

• Pick a SIM-only plan that comes with international roaming benefits.
• Add a roaming plan along with your existing plan.
• Purchase a local SIM card or an eSIM from the visiting country.
• Use free public Wi-Fi for your internet needs.