Renew prepay plan
What should I do if my Lyca Mobile prepaid plan has expired?
There are multiple ways to reactivate an expired Lyca Mobile prepaid plan. You can either
• Visit the official Lyca Mobile USA website and renew the prepaid plan.
• Log in to the My Lyca Mobile app and renew your expired prepaid plan.
Note that your Lyca Mobile prepaid plan has a specific grace period. During this grace period, you can renew your expired plan and continue using it. However, if you exceed this grace period, your Lyca Mobile number and plan will be permanently disabled.
Here’s how you can check the Lyca Mobile plan expiration date and avoid this scenario.
• Log in to your My Lyca account through the official website. The dashboard will display all account-related information, including your current prepaid plan’s expiration date.
• Download the My Lyca Mobile app and log in after verifying your Lyca Mobile number. You can find the expiration date of your prepaid plan along with other information in the app.
• Use our 24/7 virtual assistant LIA to know more about your account and current plan, including your prepaid plan’s expiration date.
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Can I renew my Prepay Plan online, or do I need to visit a retail store?
Are there any discounts or offers available when I renew my Prepay Plan?
Can I switch to a different Pay as you go plan when I renew it?
I’ve renewed / purchased the wrong prepay plan, what do I do?
Why was my prepay plan automatically renewed and the amount debited from my bank account?