Renew prepay plan

Yes, Lyca Mobile may refund the cost of purchasing the wrong plan. However, it depends on two factors.

• Whether you have used the services related to the wrongly purchased plan.
• The time that has passed since the purchase of the incorrect plan.

Please reach out to Lyca Mobile’s customer care as soon as possible and explain your current situation. Also, don’t forget to mention the plan you wish to activate. The sooner you call them, the better your chances of a positive outcome.